Consumer Publications and Fact Sheets

​​Explore our comprehensive collection of resources designed to help you navigate various consumer issues, from healthcare billing to automobile leasing, and everything in between. Below is a list of our most popular guides and tips to assist you in making informed decisions and protecting your rights.

• Brochure: Have a consumer issue or need health care billing help? (​Folleto: ¿Tienes un asunto de consumidor o necesitas ayuda con la facturación de servicios médicos?​​)
  
• A Consumer Guide for Marylanders (Guia del consumidor Para los habitantes de Maryland)
  
• Military and Veterans ​​Legal Resource Guide​​
  
• Complaining Effectively
• Landlords and Tenants: Tips on Avoiding Disputes (Arrendadores y arrendatarios Consejos para evitar conflictos​​)​
  
• Nursing Homes: What You Need to Know
  
• Buying a New Home: Consumer Rights and Remedies
  
• Identity Theft
  
• Protecting Marylanders in the Marketplace
  

​A​utomobil​​​es​​​

• Automobile Leasing
  
• Auto Repair
  
• Buying a New Car
  
• ​Collision Damage Waiver Disclosure Form For Rental Cars And Peer-To-Peer Car Sharing
  
• ​Lemon Law
  
• Car Contracts: Know What You're Sig​ning
  
• Buying a Used Car (Compra de un Coche Usado)
  

​Credit ​​​and Finances​​

• Antitrust Handbook
  
• Asset Recovery On Behalf of Senior Citizens and Vulnerable Adults​
  
• Credit Card Fr​​aud
  
• ​Credit Card Offers: What's the Catch?
  
• Credit Cards: Disputing a Charge
  
• Credit Insurance: Read the Fine Print Before You Buy
  
• Credit Repair Scams
  
• Credit Reports
  
• Debt Management and Settlement Companies
  
• Dealing with Debt Collectors
  
• The Evolution of Scammers
  
• ​"E-Z" Loans Can Be Danger Zones​
  
• Financial Exploitation​
  
• Foreclosure Scams
  
• ​​Investment/Savings Scams​
  

​​​​​​​Employ​ment​​

• Career Schools
  
• ​Phony Employment Services​
• Multi-level Marketing/Pyramid Schemes
  
• Work-At-Home Scams
  

​Hea​​​lth​​​

• ​Understanding Medical Bills​
• Contact Lens Prescriptions
• Don't Fall for Phony Weight Loss Claims
  
• Health Discount Card​s
  
• Health Insurance-Denial of Coverage
  
• Herbal Supplement Warnings
  
• Deciding on a​n HMO
  
• Specialty Drug Price Caps​
• ​Medical Records
  
• Nursing Homes: What You Need to Know
  

​​​​Hom​e

• Buying a New Home
  
• Condominium Living
  
• Common Ownership Communities (COCs)
  
• Eviction: Get the Facts
  
• Furniture and Mattresses
  
• Hiring a Mover
  
• Home Buyers: Beware of Flipping Scams (Cuidado con el Fraude "Flipping")
  
• Home Equity Loans: Beware of​ Pre​d​atory Lending
  
• Home Repair Scams
  
• Home Security Systems
  
• Influences on Energy Usage and Costs
  
• Landlords and Tenants: Tips on Avoiding Disputes (Arrendadores y arrendatarios Consejos para evitar conflictos​​)
  
• Landlord Foreclosure Update
  
• Mobile Homes
  
• Rental Application Fees
  
• Things to Consider Before Going Solar
  

​​​Mail, Phone, In​​ternet​​

• Extra Phone Bill Charges (Cramming)
  
• Foreign Lottery Scams: Convincing But Phony
  
• "Free Trial" Offer Scams
  
• Internet Auction Cautions
  
• Online Piracy Prevention: Navigating Dangerous Waters
  
• Pre-Paid Phone Cards
  
• Shopping From Home
  
• Stop Telemarketing and Junk Mail
  

​​​Priv​​acy​

• Identity Theft
  
• Protect Your Privacy​​
  

​Purchases, Contra​​cts, and Donations​​​

• Carpet Purchases
• ​Contracts: Know What You're Signing
• Add Ons: Financing, Credit ​Insurance and Service Contracts
• When a Store Goes Out of Business
• Gift Cards: Avoiding Potential Pitfalls
• Home Security Systems
• If It Doesn't Work, You Can Take It Back
• Keeping Your Eyes Open When​ Donating to Charities
• ​Layaways
• No-Interest Financing
• Refunds and Exchanges
• Rent-to-Own
• Service Contracts
• Timeshares: a Break from Reality?
• Toy Safety
• Joining a Healthclub
  
• ​​Long-Term Contracts: Fitness​ Centers, Lawn Care, Karate Lessons and More​

​​​​​Swee​pstakes and Telemarketing​

• How to Stop Telemarketing and Junk Mail
  
• Sweepstakes
  
• Telemarketing Scams
  

​​​​​Trav​​el

• Property Resale Scams
• Spring Break Rip-Offs
• Vacation Packages
  

​​Additional Resources

• Helpful Links for Consumers​​​​​​​
  ​​
  ​